Sage ERP Artificial intelligence

9+ Years embedding AI into SAGE products

Sage has been embedding AI into their products for 9+ years. The results of this effort can be clearly seen in their ERP products with Sage Intacct and Sage X3 the two ERP’s in CitySoft’s portfolio receiving the greatest AI attention. AI tools already exist in both these ERP systems for the benefit of finance and operational staff

Sage are introducing AI tools across their ERP suites. They’ve been building toward unified, autonomous multi-agent systems that think ahead, act fast, and are built for the real world of business.

AI Waves

Sage’s AI strategy is evolving through successive waves; from task-based automation and machine learning to generative assistants, to today’s AI agents that can act on your behalf.

The Pillars of Sage’s AI Proposition

The Sage AI proposition is evolving, and quickly. So, what makes up the Sage AI proposition.

Sage Copilot. This is the primary customer-facing identity for Sage Ai.

It serves as the unified interface for most customer-facing AI experiences, from simple assistants and embedded workflows to fully autonomous Agents. It’s the consistent expression of Sage Ai across our products.

Sage Ai. The layer of proprietary AI services that powers Sage Copilot and AI Agents.

Built on our domain expertise and trained on real financial data, Sage Ai includes language models, anomaly detection, predictive services, and more, delivering outcomes our customers can trust.

AI agents. Specialist, autonomous agents that get work done behind the scenes.

AI Agents take action on the customer’s behalf, within permission boundaries, whether surfaced through Copilot or embedded into product workflows or partner systems.

Sage Platform. The unified platform where applications, workflows & data come together.

The infrastructure where all Sage experiences are built, connected and delivered. It creates a network and ecosystem linking businesses, accountants, and partners for trusted transactions and shared problem-solving at scale.

Authentic Intelligence. Sage’s human-first AI principle and thought leadership stance.

Authentic Intelligence means AI that augments people. Built on decades of expertise and data, it emphasizes trust, transparency and AI designed for real-world outcomes.

Sage ERP & AI

Already Sage are offering finance and operational staff with AI advantages such as Close automation, agentic workflows, anomaly decetion and business insights. These are on top of AP Automation, natural language ERP and intelligent agents including Nectari (SEI) BI.

Embedded natural language chat provides real time insights and alerts, automatically displayed to users, which enables sales and operations teams to anticipate risks, manage fulfilment issues and identify customers.

Agentic AI

Sage is actively exploring several proofs of concept as part of their AI innovation strategy. The development of Agentic AI comfortably complements and extends existing AI development for Sage Copilot and their embedded AI services. Sage Agents can also take advantage of their domain-specific, Accounting Large language Model (LLMs) to deliver accurate and trusted results.

For now, Agentic AI is an emerging technology, but it has exciting potential.