Point of Sale

Learn how Business Intelligence & Reporting Software can help your management team make more informed decisions

Our Solutions

SAP Customer Checkout

Mi9 Retail

iVend Retail

 

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Improved support for informed decision-making

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More efficient and flexible POS operations

SAP Business One Customer Checkout

SAP Customer Checkout is a best of breed POS system for SAP Business One, helping you boost your sales with targeted measures, covering all of your Point of Sale requirements and providing your staff with all the information they need. The Customer Checkout system is as much at home in a retail store as it is in a café or restaurant.

Specifically designed for small to medium-sized retailers, with up to 200 tills or terminals, users can process customer payments on staff members’ hand-held devices or at traditional cash registers, process returns, discounts and vouchers and update loyalty accounts. Data can be accessed anytime and anywhere. Transactions are sent directly to warehouse management and accounting, allowing visibility on revenue directly generated from a event, customer or product. Outlets are informed immediately if there is a change of price or product.

Customer Checkout for SAP Business One continues working normally even when you lose your internet connection, as all data is saved, and then sent back to SAP Business One when operations are back up.

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Mi9 Features

Retail Analytics

Merchandise Management

Demand Management

Order Management

Digital Commerce

Customer Engagement

Mi9 the fastest growing solution for retailers, wholesalers, and brand requiring POS systems

CitySoft together with Mi9 have created a modern advanced business management system for enterprises who operate multiple retail stores (chains), either as company owned, franchisees or a combination of the two. Used by over 500 retailers in more than 80 countries, like that of Nike and Levi’s, M19 empowers retailers with optimised inventory management and customer engagement tools to deliver higher customer loyalty, better margins, and a more engaged workforce.

Mi9 is best suited to retailers operating in the apparel, foot wear, jewellery, & sports goods sectors.  Additionally, Mi9 suits department stores, health and beauty, and speciality retailers. Sage X3 is designed to manage multiple sites in a single Sage X3 ERP folder under a simple or complex company structure.

 

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Features

  • Reduce inventory costs with one view of stock availability
  • Best practice statistical forecasting
  • Provides replenishment recommendations
  • Price management & promotions engine
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Single Stock Pool

All of the products are available on a first come, first served basis, to any shopper who requests them, on any channel. This allows retailers to fulfil orders from anywhere as they come in rather than reserving stock to individual channels.

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Industries

Footwear

Fashion & Apparel

Optical

Pharmaceutical

Electronics

Hospitality

Furniture & Home Goods

Supermarket & Grocery

Bookstores

Building & Home Supplies

Speciality

Sports & Outdoors

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iVend & Sage X3 Deployment and Support

Installed at the head office, Sage X3 can be deployed to connect either on-premise, or in the cloud to iVend Retail. The retail store operations are connected to iVend Enterprise, the core Head Office module of the iVend Retail management suite, using internet or WAN connections. Retail stores are able to continue transactions when the connection is lost to the Head Office, through fail safe replication.

iVend Retail, an integrated omni-channel retail management ecosystem

iVend Retail is a highly scalable, end to end, integrated omni-channel retail management solution suite, which enhances the customer shopping experience through personalisation, convenience and ease of use. The system integrates with business management applications, and can be implemented in all retail verticals and any retail size. If you are a large retailer with 100+ stores, the entire iVend suite can be run to drive profitably. For growing retail chains of 5-100 stores, individual iVend modules can be used, and other modules can be added as you grow.

iVend POS

Trusted by thousands of retailers in over 46 countries, iVend POS is a full service multi-store, multi-user POS, available on terminal and mobile devices.

iVend Enterprise

The iVend Enterprise module is at the core of the suite, as the central repository, controlling retailers’ master data. Enterprise manages the operations of all of the iVend Retail solution suite modules, and allows the head office users to manage operations, including sales forecasting, replenishment planning, loyalty schemes, gift cards, promotions and more. Information is replicated from Enterprise across the entire retail estate.

iVend Enterprise provides valuable and essential insights, especially in the 2 key areas of the Single Stock Pool & Connected Customer Experiences, through collating transactions such as sales, refunds, returns, and store credits.

iVend Mobile POS

An interactive POS combining personalised selling with immediate inventory look ups, and wireless payments. iVend POS is available on any iOS or Android mobile device and accesses all of the core functionality of point of sale and customer service.

iVend Loyalty

Build customer retention with iVend Loyalty points and rewards management application which provides a personalised customer service. iVend Loyalty integrates with the iVend Retail suite, and other retail applications via open APIs.

iVend Passes

iVend Passes is the only cloud-based application with geo-marketing capabilities, which combines in a single, unified cross platform, both pass management and push notifications.

iVend Reporting & Analytics

Get a 365° view of your retail business through instantly generated business intelligence reports, that provide you the insight to make business decisions.

Improve the customer experience with an integrated retail solution that connects to Sage X3

iVend Retail management suite seamlessly integrates with Sage X3 ERP, allowing retailers to manage daily business operations, while meeting the demands of today’s shoppers through delivering connected shopping experiences across all sales channels. It’s a highly scalable solution, allowing retailers to scale their business from a single store, to hundreds of stores, with multi-country, multi-currency and multi-legislation functionality. 

Tangible Benefits:

  • Increased visibility through a single stream of data
  • Customer Loyalty Strengthened through personalised campaigns
  • Customer demand anticipated through data analysis and real time inventory availability check
  • Inventory Management optimised through real time tracking and inventory levels matched to anticipated demand
  • Sales growth with a fully integrated omnichannel growth program
  • Operations simplified with key in-store and head office business processes seamlessly integrated into one system

 

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