E-Commerce
The B2C e-Commerce software market is dominated by a small number of developers who have made selling online far easier and more cost effective than ever before. There are also various ERP specific webstores and connectors that simplify front-end and back-office connectivity making online selling something that every business can afford to offer
Capitalising on an effective webstore can be as simple as automating data flows between your webstore and your back-office ERP system but it can extend further to efficient wave picking of multiple B2C orders, 3PL and freight system integrations, management of returns, and avoidance of selling out of stock items.
Starting from scratch or connecting an existing eCommerce system
CitySoft can advise you on selecting a new eCommerce system to meet your business needs. Whilst the market leading systems such as Shopify, BigCommerce and Magento may be your key to successfully selling online, ERP specific solutions that take in B2B online sales as well as B2C may in fact better serve your business. If however you’re looking to integrate an existing eCommerce site with one of the ERP systems CitySoft represent, we can assist you with a number of commercially available connectors or bespoke development services to ensure business system integration and optimized business activity.
Market leading eCommerce systems
CitySoft deliver clients fully integrated front-end and back-office systems.
CitySoft integrate popular eCommerce systems such as Magento, Shopify, BigCommerce with the ERP systems we represent.
Companies using SAP Business One, can connect to popular eCommerce applications using SAPs pre-built adapters for Cloud applications. The available connectors can be viewed through SAP’s open connectors catalog https://help.openconnectors.ext.hana.ondemand.com/home.
For licensing fees please get in touch with CitySoft.
CitySoft has created a Shopify-Sage X3 connector that takes into account both B2C and B2B functions.
Connectors
CitySoft works with a small number of commercially available connectors such as JitterBit and APPSeCONNECT, where appropriate, to connect Web stores with the back-office ERP systems CitySoft represents.
See our eCommerce Connectors.
Integration is King
A successful eCommerce site is alive with B2C orders that seamlessly update the company’s back-office sales order entry ERP system. The sales orders automatically flow through to the warehouse or 3PL for picking, packing and dispatch.
The use of wave picking of B2C sales orders which are typically one or a couple of items ensures warehousing picking efficiencies. Scanning, mobility & freight forwarder integration round out a smooth end to end business process.
Of course, careful eCommerce set up reduces the likelihood of credits and quality controls in the warehouse lessen the likelihood of sale returns but if they do occur the ERP systems CitySoft represent are adept at managing both the financial and operational aspects of credits and returns.
The pricing flexibility in the ERP systems CitySoft represents around customer types including B2C customers means companies who sell on-line can tailor offers to one-off, returning and account customers, with ease.
Vision33 for SAP Business One
Web portal add-ons for SAP Business One
Vision33 falls into the ERP specific eCommerce segment.
There are two Vision33 portal products designed specifically for companies who use SAP Business One as their back-office ERP system who wish to provide their customers with on-line business to business (B2B) capabilities.
The Vision33 web portal add-ons for SAP Business One enable self-service access to real-time information in SAP Business One anytime, anywhere, and on any device.
Vision33 B2B Marketplace extends the capabilities on offer under the Customer portal delivering customers a complete B2B shopping experience.
Sage X3 B2B Portal
Companies using Sage X3 as their ERP system can now offer their customers B2B capabilities such as order enquiries, sales order placement and stock enquiries via a custom B2B portal. The new capabilities result from Sage’s adoption of GraphQL and release of GraphQL API’s for customer portal, and B2B & B2C transactional lifecycle management.
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