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You don’t want to be a struggling retailer who refuses adapting to the evolving purchasing behaviours in a world increasingly dependent upon mobile devices.
Platform solutions to enhance & support online purchases
The online shopping experience is showing no signs of slowing as year-on-year growth is at a rate of 15% and according to Nasdaq it’s estimated that 95% of purchases will be made online by 2040. Whether you’re looking to commence your own online eCommerce journey or you’re looking to integrate an existing eCommerce site with one of the ERP systems CitySoft represent, CitySoft has a suite of software solutions to fit. Automation, integration and flexibility in design rank as some of the key considerations when seeking an eCommerce solution. There are several eCommerce suites CitySoft provide and can tailor specific functions to your business requirements including Magneto, APPSeCONNECT, e.pages and Sage eCommerce (previously known as XM Oxygen).
For companies with existing eCommerce sites who require back office integration to make their eCommerce business processes far more efficient CitySoft offer middleware software from APPSeCONNECT. APPSeCONNECT is a hybrid integration platform that CitySoft use to provide clients with comprehensive integration with Sage X3, Sage 300 and SAP Business One systems supported by CitySoft. The platform’s unique hybrid architecture supports all major business application’s integration processes – between cloud platforms, software-as-a-service applications, and on-premises systems.
eCommerce integrations include Magento, ebay, Amazon, Prestashop, Zencart, Opencart, Shopify & Shopify Plus, Big Commerce Enterprise and Shopping Cart Elite.
APPSeCONNECT delivers world class connectors to help enterprises intelligently lead the way. It is exhaustive in terms of covering business scenarios. The platform simplifies mapping, process orchestration and customization as per business scenarios.
APPSeCONNECT platform connects the agent in real time to retrieve the data from premise and show them in a graph. As the analytics are shown on the cloud environment, it is completely portable and can be used to show the activities made on the integration tool.
Growth demands disruptive changes in technology and application. APPSeCONNECT provide out-of-box solution and easy support if the customer decides to upgrade their application or wishes to switch to a different application. The platform supports integration of most of the popular line-of-business applications.
The solution can support full customisation for the business needs and boost up the organisation standards. Our cloud portal allows developers to create complex mappings through coding in high level language.
ePages ecommerce integrates with your SAP Business One back office system for frictionless eBusiness.
The cornerstones of good online business not only include the product range, they also include customer service, security, speed and reliability because high profits and customer trust are a direct result of these. ePages offers companies using SAP Business One an integrated eCommerce platform that can be hosted or self-managed.
Integration With SAP B1
When all areas and systems of a company align, costs become more manageable, service levels improve, product availability increases and many other important activities fall into place that combine to help you grow sales and profits.
A tightly integrated SAP Business One ERP and eCommerce system enables you to capitalise on this cost effective sales channel saving your organisation time and money whilst delivering superior customer service. Sales revenue from online sales in ePages, B2B or B2C, flows through to SAP Business One no matter whether the payment was on account or paid by credit card.
ePages makes it simple and easy to commence trading online. Extend SAP B1 with ePages and continue to enjoy control over pricing, margins, specials and other SAP back office configurations, on line. Use ePages coupons and opt in marketing options to compete with the most savvy online retailers.
Some of the benefits of ePages are:
- A simplified technical integration layer between SAP and ePages to support rapid deployment
- Adds a cost effective sales channel to your business
- Adds sales & marketing sophistication to enterprises
- Can cost effectively improve your service levels
- Automates the online sale, pick and pack and dispatch process
Process With Online Businesses
ePages and SAP Business One together form a powerful duo, allowing small and medium sized businesses who wish to sell on line to do so efficiently and in a customer friendly manner. Thanks to ePages, data about customers, orders, products or articles do not need to be manually transported from one system to the other.
All company data can be reliably drawn from one source in real time. Automated alarm functions and approval processes make it possible to directly react to critical events or special customer wishes. Automated emails provide customers with order information, marketing messages and shipment details.
ePages integrated to SAP Business One saves time, lowers your sales costs and opens up new markets whilst providing opportunities to provide excellent service that will make you shine with your customers. It can be licensed several ways including being fully hosted by CitySoft, rented or purchased and managed in house.
Magento the worlds #1 eCommerce Platform, trusted by over 300,000 businesses and merchants including Coca-Cola and Zumiez.
Australian SMEs with ambitious growth strategies have used eCommerce to bolster traditional sales channels to achieve their corporate objectives. In the online world ‘user experience’ trumps size and integrated Web and back office systems create the competitive conditions to grow market share.
eCommerce For Australian SME's
To protect traditional markets or to expand your reach you should consider implementing an e-commerce solution that integrates with your existing SAP Business One solution. Magento enables Australian SMEs to compete with much larger and better-resourced global companies by providing your customers with a rich and satisfying online e-commerce shopping experience. In addition to an extensive suite of features, Magento Enterprise provides Australian SMEs with unprecedented flexibility and control over the design, content and functionality of their online e-commerce store. Implemented by CitySoft and fully supported by the Magento team of experts, the PA-DSS compliant Magento Enterprise is scalable and easily tailored to meet every merchant’s unique technical and business requirements.
- A high-performance e-commerce platform built for growth: There is a science to building an online experience for customers, an understanding of which the Magento team will use to develop your new e-commerce platform.
- Personalised customer experiences: Magento allows you to create personalised marketing and merchandising programs to improve customer loyalty and increase basket size. Magento even allows you to create e-commerce storefronts for specific customer demographics.
- Take your business to the world: The Magento’s e-commerce platform, which integrates with your SAP Business One ERP solution, includes full multi-currency capabilities so you can take your business to the World.
Intergration with SAP Business One
CitySoft can help you integrate your new or existing SAP Business One ERP solution with the Magento e-commerce platform using SBO Connect, middleware for connecting your Web store and back office SAP Business One ERP system. Automate the transfer of Magento sales orders to SAP Business One as well as exchanging new products, pricing, availability and product images between SAP Business One and your Magento eShop. With full business to business and business to consumer eCommerce, CitySoft ensures automated account and web customer data synchronisation with SAP Business One and Magento. And with other application integration such as MailChimp, your business will have the ability to tailor your marketing, and sales efforts for the most productive outcomes.
Sage eCommerce for Sage X3 and Sage 300 is a World class eCommerce system with hundreds of integration points to the Sage ERP systems and best in class store capabilities. It enables real-time, two-way integration between the Internet and a businesses back office operations. Users of Sage eCommerce can deploy Business-to-Business (B2B) and Business to Consumer (B2C) e-commerce stores. Sage eCommerce can also be used to enable Call Centre and Remote Sales Representatives to place orders and view account/order activity on behalf of a customer.
Sage eCommerce uses data from Sage X3 or Sage 300 to display items and prices, to calculate taxes and currency conversions, and to display customer orders / shipments, and transaction history. This reduces the cost of managing your e-commerce solutions and helps keep operational costs substantially lower than traditional stand-alone e-commerce stores implementations.
Fully Featured Web Store
Sage eCommerce provides web buyers and your existing customers with real-time order updates, quotes and shipment status details. It integrates with popular social media and social marketing tools such as Facebook, LinkedIn and Twitter, as well as offering on line chat and blogs. Up sell, cross sell and advanced promotions, all synchronised with Sage ERP in the back office makes selling easy.
Visibility For Your Customers
Customers can access real-time updates on order-status, quote status, shipment status, quantity on hand, quantity on purchase order, and transaction history, improving customer loyalty and improving repeat purchasing.
Software As A Service (SaaS)
Sage eCommerce’s monthly fee includes: server and application hosting, power, Internet bandwidth, application updates/fixes/enhancements, back-up services, SSL certificates and the overall management of the service. Sites can be set up very quickly, and at a reasonable cost.