Switch Sage 300 Support to CitySoft

Try out our professional services and if you’re satisfied with our expertise and quality of service, only then move your Sage registration across to CitySoft.

CitySoft offers companies a master services agreement MSA for Sage 300. The MSA is essentially a monthly retainer to be consumed on Sage 300 support. It’s not a case of using it or losing it but rather a service based on a number of hours of support per month, with all unused hours from each month rolling over to the next month.

CitySoft’s MSA case management service, Halo, streamlines the recording of cases and provides you with an easy way to track both case progression and resolution.

Clients who build up unused MSA hours can then use these hours to improve and expand their use of Sage 300 or Sage CRM.

Some of the benefits companies obtain by appointing CitySoft as their Sage 300 support company include:

• An easy to use, streamlined case management system with SLA’s.
• Clear and concise reporting on support cases
• Faster responses from SAGE 300 certified consultants assigned to support
• The ability to smooth out support expenditure