SAP Business One Integration Hub

Be a Successful Digital Company

More and more companies are using established business platforms and service providers to be successful.

When using web shops, CRM systems, logistics services, communication providers, the following questions arise:

  • How to integrate these cloud systems into the business processes of the company and ultimately into the ERP system?
  • What does it cost? How long does it take?

Customers always have the option of either programming customer-specific solutions or using existing middleware applications.

Now there is an additional option from SAP:

The SAP Business One Integration Hub

The SAP Business One Integration Hub

The Integration Hub from SAP significantly expands SAP Business One by

  • Connecting cloud-based business applications and services to SAP Business One
  • Harmonising technology across multiple systems providing data consistency across applications
  • Delivering preconfigured integration templates with mapping and configuration defaults
  • Guiding setup with very intuitive interfaces and wizards
  • Placing User Interface elements per scenario seamlessly into SAP Business One

Dashboard

Preconfigured Templates include

  1. Shopify® – Cloud-based e-Commerce platform
  2. Magento® – Cloud-based enterprise e-Commerce
  3. UPS® – Global shipping and logistics provider
  4. DHL® – Global shipping and logistics provider
  5. Aramex® – Global shipping and logistics provider
  6. FedEx® – Global shipping and logistics provider
  7. Expensify® – Expense management system
  8. Fixer® – Exchange ratesAPI
  9. Mailchimp® – Cloud-based marketing and e-mail platform
  10. SendGrid® – Cloud-based marketing and e-mail platform
  11. Nexmo® – SMS service
  12. RFQ – Request for Quotation with SAP Business One
  13. Salesforce® – Cloud-based CRM Suite
  14. Microsoft Dynamics 365® – Sales/CRM software package
  15. Intercompany solution – Intercompany activities across databases

Template Overview

See Template Setup Videos

Integration Hub Flow Example for Shopify

1)

Install the Integration Hub

  • Uploads the integration solution scenario package to B1iF 2.0
  • Installs the Integration Hub Add-On on SAP Business One Client
  • Sets up the SAP Business One Integration Hub Administration Console

1)

Install the Integration Hub

  • Uploads the integration solution scenario package to B1iF 2.0
  • Installs the Integration Hub Add-On on SAP Business One Client
  • Sets up the SAP Business One Integration Hub Administration Console

2)

Administrate the Hub

  • Register Customer in the Integration Hub
  • Set connectivity to Business One Database
  • Select templates in the Hub
  • Confirm mapping and configuration defaults
  • Adds relevant UDF & UDT/new fields to document windows

2)

Administrate the Hub

  • Register Customer in the Integration Hub
  • Set connectivity to Business One Database
  • Select templates in the Hub
  • Confirm mapping and configuration defaults
  • Adds relevant UDF & UDT/new fields to document windows

3)

Finalise Customisation in Business One Client

Check settings for Payment, Locations, Shipment, Alerts, and Synchronisation

3)

Finalise Customisation in Business One Client

Check settings for Payment, Locations, Shipment, Alerts, and Synchronisation

Companies benefit more from digitisation

  • Integration, embedded data, and harmonization power the Intelligent Enterprise
  • Streamlined operations, automated and optimized end-to-end business processes
    and data handling
  • Seamless user experience by embedded UI-elements
  • Advantages and security of a standard solution by SAP, no 3rd party extensions
    Full support by SAP and embedded in other processes
  • Predictable costs. No transaction costs.  No volume fees.

Example of landscape

Additional advantages of the SAP Business One Integration Hub:

  • Rising demand for integration and complementary services can be answered with
    an SAP solution, Partners can better position SAP Business One
  • Fast implementation. Scenarios with external platforms and services can be setup
    quickly, no technical/programming knowledge required, high ROI
  • One common platform for various integration needs, no additional middleware and
    no external, additional data storage
  • On-premise or cloud deployment gives full flexibility to customers and partners
Integration Hub Videos

Templates

Shopify (Cloud-based e-Commerce Platform)

Features

Easy customization of predefined master data and transaction synchronization. Unidirectional synchronization from Shopify to SAP Business One for:
  • Customer Data
  • Orders (Order ID, Payment Method, Products, Discounts, Tax amounts, Freight, and more), Reserve Invoices, Incoming payment
  • Credit Memo, Outgoing Payment
Unidirectional synchronization from SAP Business One to Shopify:
  • Inventory information
Bidirectional synchronization for:
  • Products, Price, as well as delivery details

Benefits

Streamlined and automated business processes over numerous touch points
  • Correct inventory info and accurate product listings in Shopify prevents overselling
  • Immediate order information and handling ensures timely shipment to customers
  • Accurate customer information avoids potential shipping problems
  • No manual interaction and less erroneous data

Magento (Cloud-based enterprise e-Commerce)

Features

Easy customisation of predefined master data and transaction synchronisation. Unidirectional synchronisation from Magento to SAP Business One for:

  • Customer Data (message appears when customer data is synchronised)
  • Orders (Order ID, Payment Method, Products, Discounts, Tax amounts, Freight, and
    more), Reserve Invoices, Incoming payment

Unidirectional synchronisation from SAP Business One to Magento for:

  • Products, Prices, and Inventory information

Bidirectional synchronisation for:

  • Credit Memo

Creation of Outgoing Payments in SAP Business One

Benefits

Streamlined and automated business processes over numerous touch points

Correct inventory info and accurate product listings in Magento prevents overselling

  • Immediate order information and handling ensures timely shipment to customers
  • Accurate customer information avoids potential shipping problems
  • No manual interaction and less erroneous data

United Parcel Services (Shipping and Supply Chain Management)

Features

  • Business partner address validation of the Ship to and Bill To in Business
    Partner Master Data and Delivery documents (for US and Puerto Rico)
  • Checking freight quotes based on the selected package type and defined dimensions per item
  • Shipment tracking number

Benefits

  • A smooth shipping process and efficient supply chain by having the relevant information
  • Reduced manual interaction by automated processes to lower erroneous data

DHL (Global shipping and logistics provider)

Features

  • Business partner address validation of the Ship to and Bill To in Business Partner Master Data and Delivery documents*
  • Checking freight quotes based on the selected package type and defined dimensions per item
  • Shipment tracking number
 

Benefits

 
  • A smooth shipping process and efficient supply chain by having the relevant information
  • Reduced manual interaction by automated processes to lower erroneous data
  • Automated routine tasks

Aramex (Global shipping and logistics provider)

Features

  • Business partner address validation of the Ship to and Bill To in Business
    Partner Master Data and Delivery documents*
  • Checking freight quotes based on the selected package number, type, and
    weight
  • Shipment tracking number

Benefits

  • A smooth shipping process and efficient supply chain by having the relevant information
  • Reduced manual interaction by automated processes to lower erroneous data
  • Automated routine tasks

FedEx (Global shipping and logistics provider)

Features

  • Business partner address validation of the Ship to and Bill To in Business
    Partner Master Data and Delivery documents*
  • Checking freight quotes based on the selected package type and defined
    dimensions per item
  • Update shipment tracking number in delivery documents

Benefits

  • A smooth shipping process and efficient supply chain by having the relevant information
  • Reduced manual interaction by automated processes to lower erroneous data
  • Automated routine tasks

Salesforce (Cloud-based CRM Suite)

Features

  • Object synchronization of Account, Contact, Lead, Product, Opportunity, Sales Quotation, and Sales Order
  • All customer master data, Leads and Contacts can be synched between Salesforce and SAP Business One (bidirectional, preconfigured mapping)
  • All item master data along with Product Prices integrates to Salesforce (unidirectional). Item Code is mapped with Stock Keeping Unit (SKU), Prices and Product Code in Salesforce. New or updated Product synchs also to Salesforce
  • Opportunities from Salesforce integrate to SAP Business One on entering the Expected Revenue for an Opportunity in Salesforce (unidirectional)
  • Sales Quotations in Salesforce integrate to SAP Business One on enabling the Quotes on Quote Settings window in Salesforce (unidirectional)
  • Orders in Salesforce integrate to Sales Orders in Business One (unidirectional)
  • Adds fields to SAP Business One Opportunity, Sales Quotation and Order screens

Benefits

  • Information about customers in better quality and quantity
  • Marketing automation with better account planning, time management, team collaboration, and high accessibility

Microsoft Dynamics 365 Sales (CRM software package)

Features

  • Object synchronization of Account, Contact, Lead, Opportunity, Sales Quotation, and Sales Order
  • Customer master data, Leads and Contacts can be synched between Dynamics 365 and SAP Business One (bidirectional, preconfigured mapping)
  • Item master data along with Product Prices integrates to Dynamics 365 (unidirectional). Item Code is mapped with Stock Keeping Unit (SKU), Prices, and Product Code in Dynamics 365. New/updated Product synchs also to Dynamics 365
  • Opportunities from Dynamics 365 integrate to SAP Business One on entering the Expected Revenue for an Opportunity in Dynamics 365 (unidirectional)
  • Sales Quotations in Dynamics 365 integrate to SAP Business One on enabling the Quotes on Quote Settings window in Dynamics 365 (unidirectional)
  • Orders in Dynamics 365 integrate to Sales Orders in Business One (unidirectional)
  • Adds fields to SAP Business One Opportunity, Sales Quotation and Order screens
  • Supports Enterprise-, Unlimited-, Developer-, and Performance Edition

Benefits

  • Information about customers in better quality and quantity
  • Marketing automation with better account planning, time management, team collaboration, and high accessibility

Fixer (Currency Exchange Rate Import)

Features

  • Automated retrieval of exchange rates via a simple API into SAP Business One
  • Getting latest and historical exchange rates
  • Converting amounts from one currency to another
  • Automatically retrieve exchange rates daily or weekly by scheduler
  • Retrieve exchange rates manually at any time (date range)

Benefits

  • Up-to-date exchange rate information
  • Reduces manual effort and error rate

Nexmo (SMS Service)

Features

  • Automatic SMS Notification based on Print Preferences in marketing documents: Sales Quotation, Sales Order, Delivery, Return Request, Returns, A/R Down Payment, A/R Invoice, A/R Credit Memo, Purchase Quotation, Purchase Order, Goods Receipt PO, Goods Return Request, Goods Return, A/P Down Payment, A/P Invoice, A/P Credit Memo
  • Manual SMS notification
  • SMS Notification for SMS type Campaigns

Benefits

  • Better and faster communications with Customers or Business Partners

Mailchimp (Cloud-based marketing and e-mail platform)

Features

  • Sends e-mail notifications automatically based on Print Preferences
  • Supports e-mail type campaigns
  • Send manual e-mail notifications from any marketing document to BPs
  • Pre-populates e-mails by predefined templates and placeholders
Automatic e-mail notification support for:
  • Sales Quotation
  • Sales Order
  • Delivery
  • Return Request
  • Returns
  • A/R Down Payment
  • A/R Invoice
  • A/R Credit Memo
  • Purchase Quotation
  • Purchase Order
  • Goods Receipt PO
  • Goods Return Request
  • Goods Return
  • A/P Down Payment
  • A/P Invoice
  • A/P Credit Memo

Benefits

  • More personalized campaigns, less effort
  • Engage customers with professional e-mail marketing
  • Automated routine tasks
  • Utilize insightful reporting and analytics of Mailchimp platform

SendGrid (Cloud-based marketing and e-mail platform)

Features

  • Sends e-mail notifications automatically based on Print Preferences
  • Supports e-mail type campaigns
  • Send manual e-mail notifications from any marketing document to BPs
  • Pre-populates e-mails by predefined templates and placeholders
Automatic e-mail notification support for:
  • Sales Quotation
  • Sales Order
  • Delivery
  • Return Request
  • Returns
  • A/R Down Payment
  • A/R Invoice
  • A/R Credit Memo
  • Purchase Quotation
  • Purchase Order
  • Goods Receipt PO
  • Goods Return Request
  • Goods Return
  • A/P Down Payment
  • A/P Invoice
  • A/P Credit Memo

Benefits

  • Automated routine tasks, less effort
  • More personalized campaigns
  • Engage customers with professional e-mail marketing
  • Smart email marketing with SendGrid’s platform drives business

Expensify (Expense management system)

Features

  • Download employee expenses to SAP Business One
  • Post expenses automatically as A/P Invoice in SAP Business One (draft or firm)
  • Receipts uploaded by employees/users to Expensify app are attached in A/P Invoice

Benefits

  • Automated routine tasks, less effort
  • Consistent and complete accounting records

RFQ (Request For Quotation with SAP Business One)

Features

  • SAP Business One sends purchase quotations to business partners electronically
  • Automatically generate a Web-based quotation submission form
  • Business partners can directly submit their offers, data in SAP Business One is updated accordingly

Benefits

  • Vendors can respond to quotes online
  • Information in SAP Business One is updated in real-time
  • Buyers can compare quotes, and place a purchase order on the best option, automatic entry in SAP Business One
  • Automated routine tasks