Choosing an implementation partner

The costs of selecting the wrong implementation partner

Great software poorly implemented and poorly supported by vendors or implementation partners will fail to deliver you the investment and business outcomes you expected to obtain.

Considerations when it comes to selecting an implementation partner include:

• Some vendors aren’t particularly selective when it comes to appointing new partners to their ranks. It tends to be all about software sales not project success.
• Not all implementation partners are equal. There is often a large difference amongst service providers when it comes to service capabilities, experience and project approach.
• There is no substitute for real project experience, a proven project delivery model and success with companies and projects similar in size, complexity and scale to your business and project.
• Different sized projects demand different disciplines and processes that not every implementation is suited to fulfilling
• Where to if a project fails and it’s a direct vendor relationship
• Where is support delivered from and by whom

A clear demonstration of a project implementation model and the intention to follow it when delivering your project