Do you want to communicate better with customers?

New communication paradigms have changed the way mid-sized organizations communicate with their customers. The expectation of a response time to a customer inquiry is dramatically shorter than ever before. There is also a greater demand on self-service access to information on customers’ orders, projects and accounts. Visibility of information previously considered for internal viewing only is now being demanded and shared with customers and vendors. New technologies including social media and tools such as MailChimp and Sage eMkt are playing a major role in a mid-sized businesses communication strategies.

From a CRM and ERP perspective companies need to empower their people to engage with customers whilst on the move, to satisfy customer requests and fulfill their service expectations. Your staff need visibility to information in a collaborative work space. These client service expectations and information demands make using old mid-sized business systems, often based on holding data in multiple disparate software systems, unrealistic in today’s fast pasted environment.

ERP software solutions such as Sage X3 provide mid-sized business the ability to streamline business and communication processes. With its own CRM or tight integration with Sage CRM, Sage X3 provides your team with the sales, marketing and mobility tools to compete and win. Sage X3 also supports the inclusion of industry specific solutions and technologies within the Sage X3 eco-system, to support your delivery of first class sales, marketing and customer service.

Viewing business software solutions in silos, when the latest generation of ERP software solutions can transform and future proof the way organisations communicate with their customers, is last centuries thinking. The convergence of ERP, CRM, mobile devices, Microsoft applications and the Web make using old technologies redundant. With a Sage system you’ll be able to go where your business takes you whilst delivering superior customer service.

CitySoft are Sage & SAP Business Management Software Consultants

Advanced Business Management Software

CitySoft provides leading ERP solutions to Australia and the rest of the world. ERP (Enterprise Resource Planning) software offers a simple way for organisations to manage vital business functions with ease. 

Take care of technology, services and HR functions with automated software that's easy-to-use and reliable.

Businesses across Australia use ERP solutions from CitySoft because they deliver the value that they expect. That's why we've developed a global reputation for the support we're able to offer companies of all sizes.

CitySoft's Key Business Software Solutions

Whatever you need from business management software, Citysoft has the solution.

We represent three powerful and advanced types of ERP software in Australia and beyond. We know from experience and from our satisfied customers around the world how transformative these applications can be, even for the most demanding of projects.

Sage X3

Sage X3 is one of our advanced business management applications, ideal for medium-sized enterprises. Businesses that consist of multiple sites or across numerous countries will see benefits in Sage X3, which is sophisticated enough to handle complex business processes for multiple sites and even, where necessary, multiple languages. 

The all-in-one system can manage advanced reporting and analysis, even with thousands of users at once.

SAP Business One

SAP Business One is the ERP software that Australian small to medium-sized businesses can do more with. Small-medium businesses that are growing will find this suite has those necessary functions that other forms of software just can't provide.

This is a powerful tool for companies in the technical and manufacturing sectors that require business management applications that provide superior value. This is found in useful functions including electronic alerts, a deep integration with Microsoft Office, workflows, relationship maps and more.

Sage 300

For growing small to medium businesses that require more advanced ERP solutions than Australia's basic entry level packages, Sage 300 manages larger data volumes and more users.

Discover simpler ways and more advanced capabilities to take care of a variety of business processes through automation and streamlining. Sage 300 allows greater control and oversight for managers and is available in a size to suit most businesses. Select from the small, medium or advanced suite and you'll find that a wide range of industries can benefit from improved management processes.

What do you Need from CitySoft Business Software Solutions?

Small to medium-sized businesses that are experiencing growth can adopt advanced software systems to manage processes across one or multiple sites, along with superior management solutions and intelligence software.

CitySoft offers full service and support for business systems and software products, so businesses can rely on cloud software, reporting and business intelligence from a leading SAGE business partner.

Whatever your industry, integrate specific and relevant software and experience a more streamlined day-to-day running of your business.

CitySoft is based in Australia, but we provide ERP solutions to businesses all over the world. Contact us to find out more.